Staris Privacy Policy

Effective Date: 01.01.2026
Last Updated: 05.27.2026

This Privacy Policy explains how Staris collects, uses, stores, shares, protects, and otherwise processes personal information when you visit our website, create an account, use our astrology tools, access AI-generated readings, use our AI chat, purchase a subscription, or interact with any part of our platform.

For purposes of this Privacy Policy, “Staris,” “we,” “our,” or “us” refers to Aspire Media Group LLC, the owner and operator of Staris. “You” or “user” refers to any person who visits, accesses, creates an account, purchases, subscribes to, or otherwise uses Staris.

Staris is an AI astrology and numerology platform. Because our services may involve birth information, personalized readings, AI-generated interpretation, payment processing, analytics, and user-submitted questions, we take privacy seriously.

This Privacy Policy should be read together with our Terms and Conditions and Refund Policy.

1. Who We Are

Staris provides digital astrology, numerology, compatibility, AI-generated interpretation, personalized readings, and self-reflection tools.

Our services may include natal chart calculations, planetary placement interpretations, daily insights, timing windows, compatibility readings, numerology reports, AI astrology chat, and subscription-based features.

For privacy-related questions, contact us at:

Aspire Media Group LLC
Email: privacy@staris.app
Address: 15442 Ventura Blvd., STE 201-500 – California, USA
Website: www.staris.app

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  • the Staris website;
  • the Staris web app;
  • user accounts;
  • astrology and numerology tools;
  • AI chat features;
  • paid subscriptions;
  • digital reports;
  • support communication;
  • email communication;
  • analytics and advertising tools;
  • cookies and tracking technologies.

This Privacy Policy does not apply to third-party websites, apps, payment providers, AI providers, social networks, analytics providers, or external platforms that we do not control. Those third parties have their own privacy policies.

3. Information We Collect

We may collect different types of information depending on how you use Staris.

This may include information you provide directly, information generated through your use of the platform, information collected automatically, and information received from third-party service providers.

4. Account Information

When you create an account or interact with Staris, we may collect:

  • name or nickname;
  • email address;
  • username;
  • password or authentication information;
  • account preferences;
  • profile settings;
  • subscription status;
  • account creation date;
  • login activity;
  • communication preferences;
  • support requests.

We use this information to create your account, provide access to the platform, secure your account, manage subscriptions, communicate with you, and provide customer support.

5. Astrology and Personalization Information

To provide personalized readings and features, Staris may collect information such as:

  • date of birth;
  • time of birth;
  • birthplace;
  • current city or approximate current location;
  • gender or relationship preferences, if you choose to provide them;
  • relationship status, if you choose to provide it;
  • focus areas, such as love, career, money, personal growth, or wellness;
  • birth details of another person, where you submit them for compatibility features;
  • personal questions, prompts, or topics you choose to ask.

This information is used to calculate, personalize, and generate astrology and numerology features.

For example, Staris may use your birth date, birth time, and birthplace to calculate chart placements, signs, houses, timing themes, compatibility patterns, numerology numbers, or other symbolic interpretations.

You are responsible for the accuracy of the information you provide.

6. AI Chat and Generated Content Information

If you use AI chat, AI readings, or AI-generated interpretation features, we may collect and process:

  • your prompts;
  • your chat messages;
  • AI-generated responses;
  • reading history;
  • report history;
  • selected focus areas;
  • previous interactions needed for personalization;
  • feedback you provide about responses;
  • moderation or safety signals;
  • technical logs related to AI generation.

We use this information to provide AI responses, personalize your experience, maintain conversation context, improve platform functionality, prevent abuse, troubleshoot errors, and support safety and moderation.

AI-generated content may be processed automatically and may involve third-party AI providers.

7. Payment and Subscription Information

If you purchase a subscription, digital report, premium feature, or other paid service, payments may be processed by third-party payment providers such as Stripe.

We may receive limited payment-related information, such as:

  • billing email;
  • payment status;
  • subscription plan;
  • renewal date;
  • cancellation status;
  • transaction ID;
  • payment method type;
  • last four digits of the card, where provided by the processor;
  • country, currency, or tax-related information;
  • failed payment status;
  • refund or dispute status.

We do not intentionally store full credit card numbers or full payment card details on our own servers.

Stripe’s privacy materials explain that Stripe may process transaction and payment-related data when payments are made through its services.

8. Technical and Device Information

When you visit or use Staris, we may automatically collect technical information, including:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • screen size;
  • language settings;
  • approximate location based on IP address;
  • referring website;
  • pages viewed;
  • buttons clicked;
  • session duration;
  • error logs;
  • performance data;
  • cookie identifiers;
  • analytics identifiers;
  • security logs.

This information helps us operate the platform, improve performance, analyze usage, detect fraud, prevent abuse, fix errors, and secure the service.

9. Cookies and Similar Technologies

Staris may use cookies, pixels, local storage, tracking scripts, tags, and similar technologies.

These technologies may be used to:

  • keep you logged in;
  • remember preferences;
  • improve page performance;
  • measure traffic;
  • understand user behavior;
  • track conversions;
  • support advertising campaigns;
  • prevent fraud;
  • personalize the platform;
  • analyze feature usage.

Some cookies are necessary for the platform to function. Others may be used for analytics, personalization, or advertising.

Where required by law, we may ask for your consent before using non-essential cookies.

You can control cookies through your browser settings, cookie consent tools, or device settings. If you disable cookies, some parts of Staris may not work correctly.

10. Analytics and Advertising Tools

Staris may use analytics and advertising tools such as Google Analytics, Meta Pixel, or similar services.

These tools may collect information about how users interact with Staris, including pages visited, actions taken, approximate location, device information, browser information, and conversion activity.

Google states that websites and apps using Google Analytics must disclose the use of Google Analytics and how it collects and processes data.

We may use analytics and advertising data to:

  • improve Staris;
  • understand which pages and features perform well;
  • measure sign-ups and purchases;
  • optimize marketing campaigns;
  • prevent wasted advertising spend;
  • improve user experience;
  • understand user behavior in aggregate.

Advertising tools may also be used for remarketing or retargeting, where allowed by law.

11. How We Use Your Information

We use personal information to provide, operate, maintain, personalize, improve, secure, and promote Staris.

More specifically, we may use your information to:

  • create and manage your account;
  • provide personalized astrology readings;
  • generate numerology interpretations;
  • calculate natal chart information;
  • generate compatibility reports;
  • provide AI chat responses;
  • maintain conversation context;
  • process payments and subscriptions;
  • send billing and account emails;
  • provide customer support;
  • troubleshoot technical problems;
  • improve calculation logic and platform features;
  • personalize your dashboard;
  • prevent fraud, abuse, spam, and unauthorized access;
  • enforce our Terms and Conditions;
  • comply with legal obligations;
  • send marketing communications where permitted;
  • analyze usage and improve conversion performance.

We do not use your birth information to make legally significant automated decisions about you, such as decisions involving employment, credit, insurance, housing, or legal rights.

12. Legal Bases for Processing

If you are located in the European Economic Area, United Kingdom, Switzerland, or another region with similar privacy laws, we rely on legal bases for processing personal information.

These may include:

Contract

We process information where necessary to provide Staris services you requested, such as creating your account, generating readings, processing subscriptions, and delivering AI features.

Consent

We may rely on consent for certain optional features, marketing emails, non-essential cookies, or processing where consent is legally required.

You may withdraw consent where applicable.

Legitimate Interests

We may process information for legitimate business interests, such as improving Staris, preventing fraud, securing the platform, analyzing usage, responding to support requests, and developing features.

Legal Obligation

We may process information where required for tax, accounting, payment, consumer protection, law enforcement, or regulatory obligations.

Vital Interests

In rare circumstances, we may process information if necessary to protect someone’s life or safety.

The European Commission explains that GDPR gives individuals rights over personal data and sets rules for how organizations process it.

13. How We Use Birth Data

Birth data is central to many Staris features.

We may use your date of birth, time of birth, birthplace, and related location information to calculate and interpret:

  • Sun sign;
  • Moon sign;
  • Rising sign;
  • planetary placements;
  • astrological houses;
  • transits;
  • compatibility patterns;
  • timing windows;
  • numerology numbers;
  • life path number;
  • personal year/month/day themes;
  • AI-generated explanations.

Birth data may also be used to personalize your dashboard, reports, readings, and AI chat responses.

Because birth data can feel personal and sensitive, we treat it as important user information. However, Staris should not be used to submit information you are not comfortable sharing with a digital platform.

14. Information About Other People

You may choose to enter another person’s birth data or relationship details for compatibility readings.

If you provide information about another person, you confirm that you have the right or permission to provide that information.

You agree not to use Staris to invade another person’s privacy, stalk, harass, manipulate, threaten, or make harmful assumptions about them.

We may delete compatibility-related information if we believe it violates privacy rights, platform safety, or applicable law.

15. Third-Party AI Providers

Staris may use third-party AI providers to generate responses, interpret chart data, summarize readings, create personalized insights, or power AI chat features.

When you use AI features, relevant information may be sent to those providers so they can process your request.

This may include:

  • your prompt;
  • selected profile information;
  • astrology or numerology calculation results;
  • birth chart data;
  • previous messages needed for context;
  • app-generated interpretation data;
  • safety or moderation signals.

We aim to share only the information reasonably necessary to provide the feature.

If Staris uses xAI/Grok or another AI provider, your information may be processed according to that provider’s policies and infrastructure. xAI’s privacy policy states that it describes how xAI collects, uses, and discloses personal information across its services and describes user privacy rights.

16. Service Providers

We may share information with trusted service providers who help us operate Staris.

These may include providers for:

  • hosting;
  • database storage;
  • payment processing;
  • subscription management;
  • AI processing;
  • analytics;
  • advertising;
  • email delivery;
  • customer support;
  • fraud prevention;
  • security monitoring;
  • error tracking;
  • geocoding or location search;
  • legal, tax, and accounting support.

These providers may access personal information only as needed to perform services for us, subject to applicable contractual and legal obligations.

17. Payment Providers

When you make a payment, your payment information is processed by third-party payment providers.

We may share necessary account, transaction, and billing information with payment providers to:

  • process payments;
  • manage subscriptions;
  • prevent fraud;
  • issue refunds;
  • handle disputes;
  • comply with tax and legal obligations.

Payment providers may process your information under their own privacy policies. You should review their privacy policies for more details.

18. Email and Communication Providers

We may use email and communication providers to send:

  • account emails;
  • password reset emails;
  • subscription notices;
  • receipts;
  • billing reminders;
  • cancellation confirmations;
  • product updates;
  • support replies;
  • marketing emails, where permitted.

You can unsubscribe from marketing emails using the unsubscribe link or by contacting us.

You may still receive essential emails related to your account, payments, legal notices, security, or service operation.

19. Marketing Communications

If you sign up, purchase, subscribe, request content, or otherwise interact with Staris, we may send you marketing communications where permitted by law.

Marketing messages may include:

  • product updates;
  • feature announcements;
  • special offers;
  • astrology content;
  • educational emails;
  • subscription promotions;
  • reactivation campaigns.

You can opt out of marketing emails at any time.

Opting out of marketing does not stop essential service emails.

20. When We May Disclose Information

We may disclose personal information where necessary or appropriate to:

  • comply with applicable law;
  • respond to lawful requests;
  • protect our legal rights;
  • enforce our Terms and Conditions;
  • investigate fraud, abuse, or security incidents;
  • prevent harm;
  • resolve payment disputes;
  • cooperate with payment processors;
  • comply with tax, accounting, or regulatory obligations;
  • protect users, Staris, or the public.

We may also disclose information in connection with a business transaction, such as a merger, acquisition, investment, restructuring, sale of assets, bankruptcy, or transfer of ownership.

21. What We Do Not Sell

We do not sell your private birth chart data, private AI chat messages, or personal readings as standalone products.

We do not allow unrelated third parties to directly buy your private astrology profile or chat history from us.

However, analytics and advertising tools may involve data sharing that could be considered “sharing,” “targeted advertising,” or “sale” under certain privacy laws. Where required, we will provide opt-out rights or cookie controls.

22. International Data Transfers

Staris may be operated from one country while using service providers located in other countries.

Your information may be processed, stored, or transferred outside your country of residence, including to countries that may have different privacy laws.

This may include transfers to the United States, the European Union, or other locations where our service providers operate.

Where required by law, we will use appropriate safeguards for international transfers, such as contractual protections or legally recognized transfer mechanisms.

Stripe’s service terms state that businesses using Stripe must disclose that personal data may be transferred, processed, and stored outside certain countries where applicable.

23. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • whether you have an active account;
  • whether you have an active subscription;
  • whether information is needed to provide readings;
  • whether information is needed for AI chat context;
  • legal, tax, or accounting requirements;
  • fraud prevention needs;
  • payment dispute records;
  • customer support history;
  • security logs;
  • analytics needs;
  • backup retention cycles.

We may delete, anonymize, or aggregate data when it is no longer needed.

Some information may remain in backups for a limited period before being deleted according to normal backup cycles.

24. Account Data

While your account is active, we may retain information needed to provide Staris, including your profile, birth data, preferences, subscription status, reading history, and chat history.

If you request account deletion, we will delete or anonymize account information where reasonably possible, subject to legal, payment, security, fraud prevention, and operational obligations.

25. Chat History and Reading History

Staris may store AI chat history and reading history to:

  • maintain conversation context;
  • improve personalization;
  • allow users to revisit prior insights;
  • troubleshoot technical problems;
  • enforce safety rules;
  • prevent abuse;
  • improve the platform.

You may request deletion of your data by contacting us, subject to legal and operational limits.

If Staris offers account settings for deleting chat or reading history, you may use those tools where available.

26. Security Measures

We use reasonable technical and organizational measures designed to protect personal information.

These may include:

  • HTTPS encryption;
  • password protection;
  • secure hosting;
  • restricted admin access;
  • access controls;
  • monitoring;
  • backups;
  • payment processor security;
  • security updates;
  • logging and fraud detection;
  • limiting internal access where appropriate.

However, no online system is completely secure.

We cannot guarantee that unauthorized access, hacking, data loss, technical failure, or security incidents will never occur.

You are responsible for keeping your password, email account, device, and login credentials secure.

27. Your Privacy Rights

Depending on your location, you may have privacy rights regarding your personal information.

These rights may include the right to:

  • access your personal information;
  • correct inaccurate information;
  • delete your information;
  • object to certain processing;
  • restrict certain processing;
  • withdraw consent;
  • request data portability;
  • opt out of marketing;
  • opt out of certain targeted advertising;
  • lodge a complaint with a data protection authority.

The European Commission states that under GDPR, people can request access to their data, correction, deletion, and withdrawal of consent.

To exercise your rights, contact us at:

privacy@staris.app

We may need to verify your identity before responding to your request.

28. GDPR / EEA / UK Users

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws.

These may include:

  • the right to know what personal data we process;
  • the right to access your data;
  • the right to correct inaccurate data;
  • the right to request deletion;
  • the right to restrict processing;
  • the right to object to processing based on legitimate interests;
  • the right to withdraw consent;
  • the right to data portability;
  • the right to complain to a supervisory authority.

Where we rely on consent, you may withdraw consent at any time.

Where we rely on legitimate interests, you may object to processing, and we will consider your request according to applicable law.

29. California and US State Privacy Rights

If you are located in California or another US state with privacy laws, you may have additional rights.

Depending on applicable law, these may include the right to:

  • know what personal information we collect;
  • know how we use and disclose personal information;
  • access personal information;
  • delete personal information;
  • correct inaccurate personal information;
  • opt out of certain sale, sharing, or targeted advertising activities;
  • limit certain sensitive personal information uses, where applicable;
  • not be discriminated against for exercising privacy rights.

We do not knowingly sell private birth chart data or private chat history as standalone commercial products.

If analytics or advertising tools are considered “sharing,” “targeted advertising,” or “sale” under applicable law, we will provide required opt-out mechanisms where necessary.

30. Children’s Privacy

Staris is intended for adults aged 18 and older.

We do not knowingly collect personal information from children or minors.

If we learn that a minor has created an account or submitted personal information, we may delete the account and associated information.

If you believe a child or minor has provided personal information to Staris, contact us at privacy@staris.app.

31. Sensitive Information

Staris may involve personal topics such as relationships, emotions, life direction, spiritual beliefs, goals, fears, and personal questions.

You should avoid submitting highly sensitive information unless it is necessary for the feature you are using and you are comfortable sharing it.

Do not submit:

  • medical records;
  • government ID numbers;
  • full financial account numbers;
  • passwords;
  • legal case details;
  • emergency information;
  • highly confidential personal documents;
  • information about crimes or unsafe situations unless necessary for support.

Staris is not an emergency, medical, legal, or crisis-support service.

32. Health, Fertility, and Pregnancy-Related Questions

Users may ask astrology-related questions about health, fertility, pregnancy, marriage, relationships, or timing.

Staris does not provide medical, fertility, pregnancy, psychological, legal, or professional advice.

If you submit such questions, we may process them to generate entertainment-based or self-reflection content, but the output should not be relied on for real-world medical or fertility decisions.

You should consult qualified professionals for serious matters.

33. Data Accuracy

You are responsible for ensuring that your account information, birth data, and profile information are accurate.

Incorrect birth data may result in inaccurate chart calculations, readings, compatibility results, or AI-generated interpretations.

You may update certain information in your account settings where available.

If you cannot update certain information, contact us at support@staris.app.

34. Automated Processing

Staris uses automated systems to calculate astrology and numerology results, generate AI responses, personalize content, and provide platform features.

This automated processing is used to deliver the service you request.

Staris does not use automated processing to make legally significant decisions about you, such as decisions involving credit, employment, housing, insurance, or legal status.

35. Data From Third Parties

We may receive limited information from third parties, including:

  • payment status from payment processors;
  • analytics data from analytics providers;
  • advertising campaign data;
  • geocoding/location search results;
  • fraud prevention signals;
  • email delivery status;
  • login or authentication provider information, if social login is used.

We use this information to operate Staris, process payments, secure the platform, and improve the service.

36. Social Login and External Accounts

If Staris offers social login or third-party authentication, we may receive information from that provider, such as your email address, name, profile identifier, or authentication token.

Your use of social login may also be subject to the privacy policy of that provider.

You should review the provider’s privacy settings and policies.

37. Links to Other Websites

Staris may contain links to third-party websites, platforms, articles, social media pages, payment pages, or external tools.

We are not responsible for the privacy practices, content, policies, security, or behavior of third-party websites.

You should review their privacy policies before providing information.

38. Business Transfers

If Staris is involved in a merger, acquisition, sale, investment, financing, restructuring, bankruptcy, or transfer of assets, your information may be transferred as part of that transaction.

The new owner or operator may continue to process your information according to this Privacy Policy unless you are notified otherwise.

39. Data Breach Notification

If we become aware of a data breach that affects your personal information, we will take reasonable steps to investigate and respond.

Where required by law, we will notify affected users, regulators, or relevant authorities.

Notification timing and content may depend on the nature of the breach, legal requirements, security considerations, and law enforcement needs.

40. Do Not Track

Some browsers send “Do Not Track” signals.

Because there is no universal standard for responding to these signals, Staris may not respond to all “Do Not Track” requests.

You may control cookies and tracking through browser settings, cookie consent tools, privacy settings, unsubscribe links, and opt-out mechanisms where available.

41. Managing Your Information

You may manage certain personal information through your account settings.

Depending on available features, you may be able to:

  • update profile information;
  • correct birth data;
  • change email preferences;
  • cancel a subscription;
  • delete certain history;
  • request account deletion;
  • manage cookie preferences.

For requests not available through account settings, contact us at privacy@staris.app.

42. How to Contact Us About Privacy

For privacy requests, data deletion, access requests, corrections, or questions, contact:

Aspire Media Group LLC
Email: privacy@staris.app
Address: 15442 Ventura Blvd., STE 201-500 -California, USA
Website: www.staris.app

Please include enough information for us to identify your account.

We may ask you to verify your identity before completing privacy-related requests.

43. Response Times

We aim to respond to privacy requests within a reasonable period.

Where specific privacy laws apply, we will respond within the timeframe required by law.

If a request is complex, excessive, unclear, or requires identity verification, response time may be extended where legally permitted.

44. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we may update the “Last Updated” date at the top of this page.

If changes are significant, we may notify you through the website, app, dashboard, email, or another reasonable method.

Your continued use of Staris after the updated Privacy Policy becomes effective means you accept the revised policy.

If you do not agree with the updated Privacy Policy, you should stop using Staris.

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